Delivery & Shipping

How long will it take for my order to be delivered? 
If all the items you ordered are in stock we will normally ship your order within 1 working day. All efforts are made to fulfil orders within 14 working days, however additional and unavoidable delays may occur subject to product availability.

What are the postage costs? 
If you are purchasing an item, which may be very light in weight it will be sent via Royal Mail This option, is available for items up to 2kg in weight and up to 90cm in length. For more info, please visit:

https://personal.help.royalmail.com/app/answers/detail/a_id/89

Postage Surcharge - Due to extra weight and/or dimensions some items such as long rolls of material etc… will require a postage surcharge. This extra postage will be indicated in the shopping cart.

Mainland UK excluding Scotland and South of Inverness: UK Mail 24 delivery - £15.00 (1 day delivery time on average)

Highlands and Island of Scotland: UK Mail 24 delivery - £30.00 (1 day delivery time on average)

Northern Ireland: UK Mail 24 delivery - £30.00 (1 day delivery time on average)

Isle of Man and Isle of Silly: UK Mail 24 delivery - £30.00 (1 day delivery time on average)


Mainland UK excluding Scotland and South of Inverness: UK Mail 48 delivery - £12.00 (2 day delivery time on average)

Highlands and Irelands of Scotland: UK Mail 48 delivery - £25.00 (2 day delivery time on average)

Isle of Man and Isle of Silly:
UK Mail 48 delivery - £25.00 (1 day delivery time on average)

International Orders - POA

All attempts are made to ship within 24 or 48 hours (depending on postage service) from receipt of order, subject to supplier availability.

Please note that we cannot accept international credit card transactions.

Please contact us for a shipping quote and money-wire details. Email: enquiries@solsound.com Tel: 01707 656 658

My goods have not arrived / damaged in transit? 
In this event please contact us on 01707 656 658

Claims regarding damaged goods, short delivery, non-delivery or incorrect goods cannot be entertained unless received within 7 days from receipt of the goods.

Special Order Goods
Non stock items ordered to your specification are non refundable / returnable "If not required" (minimum deposit of 50% must be given to order)